No one wants to be in the position of searching for a reputable stair lift company. But sometimes life can take unpredictable turns and leave you searching for answers to this type of question.
If this is the position you find yourself in, you need answers. You’ve probably conducted a lot of internet searches. Hopefully you read part 1 of this series. We have two more secrets for you that the other stair lift companies don’t want you to know.
2 More Secrets for Choosing a Reputable Stair Lift Company
They’ll Tell You Anything to Create a False Sense of Urgency – This is a fairly common marketing tactic, but that doesn’t make it right, especially when you are in a unique position to truly help the customer. There should be a stronger ethical code that comes with the sale. There’s no reason that a price should be limited to someone who orders today. If your product and price truly are better, let your customer do their research and return to you.
The salesman’s boss likely did not call in the middle of the presentation to inform him that there’s only one left of that specific model. There is no need to rush the customer’s decision, or at least no reason behind a greedy salesman looking for a faster commission check.
They’ll Use Over-Persistence As a Sales Tactic – There are stair lift companies that view the entire industry as a commodity. That means that the only differentiator they have is based on price, and they’ll do anything to get the sale. This may seem like a good thing until you choose to go in another direction. There are stair lift companies that will proceed to harass customers following a presentation, and call multiple times a day.
The alternative is for a stair lift company to view what they do as a necessary service to help the people who unexpectedly find themselves in a difficult situation. With this mindset, a stair lift company can treat customers with the utmost respect.
Searching for a reputable stair lift company can feel like a lot of hard work. The purchasing process can be a difficult one for customers. For many, they’ve been thrust into this position by extenuating circumstances that they are struggling to deal with. When a stair lift company shows very little respect for that situation, it can make a bad situation worse.
This is why we aim to serve our customers and treat them with the highest level of respect. It’s why we’ll never practice any of these underhanded tactics that are all too common within our industry. At RampNOW, we want to be part of the solution, not add to your current set of problems. If you have any questions about your current situation, or would like to speak with us further, contact us today!